Fix Windows Hello error 0x801c0451 on Windows 11: Windows Hello error 0x801c0451 occurs on Windows 11/10 when creating a new PIN. The error message prevents users from setting up any other Hello login options, such as facelock or fingerprint. The error says the following:
Something went wrong
We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.
For more information on errors during PIN setup: https://aka.ms/PINErrors
For additional help, contact your support or IT helpdesk with the following details.
Error code: 0x801c0451
How to fix Windows Hello error 0x801c0451 on Windows 11
Below is a list of all effective solutions to fix Windows Hello error 0x801c0451 on Windows 11 that you can try to fix Windows Hello error 0x801c0451 on your Windows 11.
1: Restart the system
Before trying any of the solutions below, make sure you’ve restarted your PC. As it turns out, Windows Hello error 0x801c0451 can be caused by a temporary glitch. And, without thinking any further, the best way to get rid of those glitches is to reboot the system.
2: Turn off Sleep mode
- Right-click on the Windows icon present on the Taskbar and from the context menu select Power Options.
- Click the drop-down icon next to Screen and sleep.
- Click the drop-down icon next to On battery power, put my device to sleep after and select Never.
- Again, click the drop-down icon next to When plugged in, put my device to sleep afterwards and select Never.
3: Change Microsoft account type
- Open the Windows settings menu by pressing the Windows + I keyboard shortcut.
- Click Accounts displayed in the left panel of the screen.
- Click Your info.
- Click Sign in with a local account instead instead of the option shown in Account settings.
- Enter your Microsoft account credentials and click Next.
- Enter your account name and set a new password.
- Select the Sign out option, then click Finish.
- Now, log back in with your credentials.
4: Rename Accounts folder name
Open Run and enter:
%LOCALAPPDATA%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\AC\TokenBroker
Rename the Accounts folder to Accounts.old. And restart your system.
5: Uninstall Windows Update
- Open Run and type appwiz.cpl to open Program and Features.
- Click the View installed updates option present in the left panel of the screen.
- In the Microsoft Windows section, right-click on the recently installed update and select the Uninstall
- option from the context menu.
- Follow the on-screen instructions to complete the process.
6: Create a new PIN
- Press the Windows + I hotkey to open the Settings menu.
- Go to Accounts > Sign-in.
- Click the drop-down icon next to the PIN.
- From the context menu, select I forgot my PIN.
- Now, follow the on-screen instructions to reset the PIN.
Conclude
Above is how to fix Windows Hello error 0x801c0451 on Windows 11 that you can refer to. Hopefully with the instructions that the guideonline computer tips blog shared will be useful to you, wish you success.
